Terms & Conditions

Agreement to Terms

By using this website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

Business Identity

This website is operated by Jituri Home Products (GSTIN: 29CGPPJ2280Q1ZI). Jituri Masala is the brand name under which our spice powders and masala blends are manufactured, marketed, and sold.

Throughout these Terms & Conditions, references to "Jituri Masala", "we", "our", or "us" refer to Jituri Home Products unless the context states otherwise.

Products

Jituri Masala is a family-run business that prepares, packs, and sells spice powders and traditional masala blends. We strive to ensure that all product descriptions, images, and pricing information are accurate; however, minor variations may occur.

Customers should carefully review product ingredients before purchase. Individuals with allergies or dietary restrictions should exercise appropriate caution before consuming any product.

Orders & Payments

All orders are subject to acceptance and availability. Orders are processed only after successful payment confirmation. We reserve the right to cancel or refuse any order at our discretion.

All prices displayed on the website are subject to change without prior notice.

Shipping & Delivery

Orders are packed and shipped after payment confirmation. Delivery timelines may vary depending on location, courier service availability, and unforeseen circumstances. While we aim to deliver orders within estimated timelines, delays may occasionally occur.

Returns, Replacements & Refunds

Due to the nature of food products, returns are accepted only under the following circumstances:

• The product was received in a damaged condition.
• An incorrect product was delivered.

Customers must report such issues within 7 days of delivery and provide photographs of the package and product for verification.

Returns, replacements, or refunds will not be provided for:

• Change of mind.
• Taste preferences.
• Opened or used products.
• Incorrect orders placed by the customer.

For complete details, please refer to our Return & Refund Policy.

Order Cancellation

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be possible.

Intellectual Property

All content on this website, including text, images, logos, product descriptions, and designs, is the property of Jituri Masala and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

Our liability shall be limited to the purchase value of the product ordered. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Privacy

Customer information is handled in accordance with our Privacy Policy. Information may be shared with payment processors, logistics partners, and service providers solely for payment processing, order fulfillment, and customer support purposes.

Amendments

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: Jiturimasala20@gmail.com
Phone: +91 9343094862, +91 8904238885